King Clean<\/b><\/span><\/p>\nEffective Date: Jan 1st, 2026<\/span><\/p>\nIMPORTANT NOTICE REGARDING TEXT MESSAGING<\/span><\/p>\nDATA<\/span><\/p>\nKing Clean<\/b><\/span> (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.<\/span><\/p>\n1. Information We Collect<\/b><\/h2>\n <\/b><\/div>\nWe collect the following types of information:<\/span><\/p>\nPersonal Information:<\/b><\/p>\n\n- Name, email address, phone number, physical address<\/span>
<\/span> \u2022 Payment information when you make a purchase or request a quote<\/span>
<\/span> \u2022 Opt-in records and timestamps for all communication channels (SMS, email, etc.)<\/span><\/li>\n<\/ul>\nNon-Personal Information:<\/b><\/p>\n\n- IP address, browser type, device information<\/span>
<\/span> \u2022 Website usage patterns and analytics<\/span>
<\/span> \u2022 Cookies and similar technologies<\/span><\/li>\n<\/ul>\nCustomer Communication:<\/b><\/p>\n\n- Records of inquiries and service requests<\/span>
<\/span> \u2022 Appointment details and preferences<\/span>
<\/span> \u2022 Service history and feedback<\/span><\/li>\n<\/ul>\n2. How We Use Your Information<\/b><\/h2>\n <\/b><\/div>\nWe use collected data for:<\/span><\/p>\n\n- Providing and improving our services<\/span>
<\/span> \u2022 Processing transactions and payments<\/span>
<\/span> \u2022 Communicating with you about your inquiries, appointments, and promotions<\/span>
<\/span> \u2022 Enhancing website functionality and user experience<\/span>
<\/span> \u2022 Ensuring security and fraud prevention<\/span>
<\/span> \u2022 Maintaining records of your communication preferences and consent<\/span><\/li>\n<\/ul>\n3. SMS Messaging & Compliance<\/b><\/h2>\n <\/b><\/div>\nText Message Program Terms & Conditions<\/b><\/p>\n
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.<\/span><\/p>\nOpt-In & Consent:<\/b><\/p>\n\n- You will only receive messages if you have explicitly opted in<\/span>
<\/span> \u2022 We maintain timestamped records of all opt-in actions<\/span>
<\/span> \u2022 We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws<\/span><\/li>\n<\/ul>\nOpt-Out Instructions:<\/b><\/p>\n\n- You can cancel SMS notifications at any time by replying “STOP”<\/span>
<\/span> \u2022 You will receive a final confirmation message, and no further messages will be sent unless you re-opt in<\/span>
<\/span> \u2022 All opt-out requests are processed immediately.<\/span><\/li>\n<\/ul>\nMessage Frequency & Content:<\/b><\/p>\n\n- Message frequency varies based on your interactions with our business<\/span>
<\/span> \u2022 Messages will be directly related to the services you have requested<\/span>
<\/span> \u2022 We do not send promotional content without specific consent<\/span><\/li>\n<\/ul>\nHelp & Support:<\/b><\/p>\n\n- Reply “HELP” for assistance or contact us at <\/span>newportnews@gokingclean.com<\/b>
\u2022 Customer support is available during regular business hours<\/span><\/li>\n<\/ul>\nCarrier Information:<\/b><\/p>\n\n- Standard message and data rates may apply<\/span>
<\/span> \u2022 Carriers are not liable for delayed or undelivered messages<\/span>
<\/span> \u2022 Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers<\/span><\/li>\n<\/ul>\nSMS Data Protection Statement<\/b><\/p>\n
No mobile information will be shared with third parties\/affiliates for marketing\/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.<\/span><\/p>\nWe implement strict data protection measures to safeguard your SMS opt-in information and consent records.<\/span><\/p>\n4. Information Sharing & Disclosure<\/b><\/h2>\n <\/b><\/div>\nWe do not sell, rent, or trade personal information. We may share information with:<\/span><\/p>\nService Providers:<\/b><\/p>\n\n- Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)<\/span>
<\/span> \u2022 SMS aggregators and providers solely for the purpose of delivering messages you’ve consented to receive<\/span>
<\/span> \u2022 All service providers are contractually obligated to maintain confidentiality and security<\/span><\/li>\n<\/ul>\nLegal Compliance:<\/b><\/p>\n\n- If required by law, legal process, or to protect our rights<\/span>
<\/span> \u2022 In response to valid law enforcement requests or court orders<\/span><\/li>\n<\/ul>\nBusiness Transfers:<\/b><\/p>\n\n- In case of mergers, acquisitions, or sale of assets<\/span>
<\/span> \u2022 In such cases, your data remains protected under the terms of this policy<\/span><\/li>\n<\/ul>\nAll the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.<\/span><\/p>\n5. Data Security<\/b><\/h2>\n <\/b><\/div>\nWe implement and maintain reasonable security measures to protect your personal information:<\/span><\/p>\n\n- Encryption of sensitive data in transit and at rest<\/span>
<\/span> \u2022 Secure access controls and authentication mechanisms<\/span>
<\/span> \u2022 Regular security assessments and updates<\/span>
<\/span> \u2022 Employee training on data protection<\/span>
<\/span> \u2022 Breach notification protocols in accordance with applicable laws<\/span>
<\/span> \u2022 Secure backup systems and disaster recovery procedures<\/span><\/li>\n<\/ul>\nDespite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.<\/span><\/p>\n6. Cookies & Tracking Technologies<\/b><\/h2>\n <\/b><\/div>\nWe use cookies and similar technologies to:<\/span><\/p>\n\n- Analyze site traffic and user behavior<\/span>
<\/span> \u2022 Remember your preferences<\/span>
<\/span> \u2022 Improve website functionality and user experience<\/span>
<\/span> \u2022 Measure the effectiveness of our services<\/span><\/li>\n<\/ul>\nYou may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.<\/span><\/p>\n7. Your Rights & Choices<\/b><\/h2>\n <\/b><\/div>\nYou have the right to:<\/span><\/p>\n\n- Access, update, or delete your personal information<\/span>
<\/span> \u2022 Opt-out of marketing emails by clicking “unsubscribe” in our emails<\/span>
<\/span> \u2022 Opt-out of SMS messages by replying “STOP”<\/span>
<\/span> \u2022 Request information on how we process your data<\/span>
<\/span> \u2022 Withdraw consent at any time for future communications<\/span>
<\/span> \u2022 Lodge a complaint with a supervisory authority if you believe your rights have been violated<\/span><\/li>\n<\/ul>\nTo exercise these rights, please contact us using the information in Section 10.<\/span><\/p>\n8. Third-Party Links<\/b><\/h2>\n <\/b><\/div>\nOur website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by King Clean<\/b>.<\/p>\n9. Changes to This Privacy Policy<\/b><\/h2>\n